RESUME

Therap (BD) Ltd. is a US based Software Company registered in Bangladesh operating since 2004. Therap provides Software as a Service (SaaS) to government and private organizations globally that serve people with intellectual and developmental disabilities.

• Experienced Salesforce CRM Admin adept at managing systems, implementing automations, and facilitating case and opportunity management. Skilled in system upgrades and operational automations based on stakeholder demand

• Led data analytics team in generating reports on company growth, module usage, and agency performance. Collaborated with stakeholders to enhance performance through visualizations and

  dashboards

• Directed research and analysis for the development of a new SAAS product, prioritizing collaboration and achieving project completion

• Utilized email marketing strategies through Account Engagement/Pardot to execute targeted campaigns, track performance metrics, and derive actionable insights for continuous optimization and enhanced engagement

  Effectively oversaw a variety of projects, showcasing proficiency in both personnel and deadline coordination, resulting in streamlined teamwork and punctual completion

UpTech Solutions Ltd’s (sub company of Magnito Digital) venture ESPL Bangladesh initiated its journey in July 2020. The mission of ESPL Bangladesh is to convert bedroom gamers to professionals. Esports Players League (ESPL) is a global esports network for players to connect and nurture their skills from bedroom casuals to esports champions.

• Led ESPL Bangladesh grassroot tournament project with 16 esports tournaments every month with a prize pool of $200 each.
• Hosted over 90+ tournaments and distributed prize pool of $19,000+ during my contract period.
• Successfully broadcasted over 50+ tournaments on various social media platform.
• Worked with 15+ gaming communities and moderators.
• Engaged over 5000 gamers in ESPL tournaments.

𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭:

1. Introduced grassroot esports tournaments in Bangladesh.
2.  Engaged casual tournaments to bring professional gamers and casual gamers in the same platform.
3.  Built a strong team of community admins to represent BD gaming scene
4.  Was a community representative to introduce gaming to mainstream brands.

• It's Humanity Foundation is focused on enhancing human well-being and extending opportunities to the underprivileged, both individually and collectively by providing core education and essential life skills. 

• Assisted in sponsoring organization’s goals through participating in the overall development and execution of communication tactics.

• Developed strong media ties to confirm widespread outreach to public and business partners.

• Developed all contents for internal and external communication including virtual space.

• Oversee all the creative inputs on company’s communications and publications.

• Assess program requirements and aid personnel in handling he project well.

• Maintained communication with the existing partners & reached to prospective leads for partnership opportunities.

• Prepare communication and media promotion budge, and assess and appraise growth.

• Maintained website content and blogs.

• Developed digital promotional contents for campaigns and generated successful goal-oriented communication plans for various campaigns.

  𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭:

  1. Worked in a first of it's kind project "Chakar School", The School on the Wheels, is an initiative of Its Humanity Foundation (IHF). This is the first kind of digital mobile school, which aims to work for street children who may be engaged in activities that may derail them from constructive earning practices in the future (begging, street crimes, etc.).
  2. Worked on "Sponsor A Child" program. It's student sponsorship program by IHF through which.
  3. Worked with Digital Learning for the underprivileged students.
  4. Developed content and promotional plan for Winter Campaign 2021 & Zakat Campaign 2022.

PlexusD (Currently HIA) is a Healthcare Networking Platform.